Aviation in the Spotlight: Are You Prepared?

The Aviation Industry Is Facing Scrutiny and Questions Like Never Before.

The aviation industry is facing scrutiny and questions like never before.

The crucial role that aviation plays in Australia is never far from the headlines. Aviation has faced increased turbulence in Australia as it continues to recover from the impact and effects of flight bans and the global shutdown at the height of the COVID-19 pandemic.

The profile of industry leaders has grown through the pandemic as they advocated strongly for assistance as aviation was brought to a standstill, and now airports, airlines and their service delivery partners now face more questions from government and the community. Issues such as systemic competition, levels of customer service, and service capacity have put aviation leaders at the center of the debate even as they work to pursue complex recovery plans and address the operational challenges they bring.

Leaders must:

Anticipate the issues that they must contend with but the pace and challenge of recovery and the additional scrutiny and community expectation have added another layer of complexity in anticipating the issues your business might face

Prepare a comprehensive understanding of the issues landscape to provide the foundation to prepare to address media, community and government scrutiny right through to crisis preparedness and response, and

Respond with confidence, creating a willingness to be more proactive and meet issues head-on to address, reduce, and mitigate reputational risk.

FTI Consulting’s latest aviation service sheet contains some additional considerations to assist aviation leaders navigate this turbulent time.

Click here to download the full service sheet